PRIVACY POLICY

PURPOSE AND SCOPE

We, Hikaruline, are committed to protecting the privacy of the information provider. We consider privacy and protection of your data/information to be of high importance. Our practices and procedures in relation to the collection and use of your data/information have been set out below in this Privacy Policy (“Privacy Policy”).

This Privacy Policy will familiarize you with the manner in which the Company may collect, use, share, transfer and disclose your data/information through Hikaruline.com and associated mobile applications (the “Website”). This Privacy Policy forms an integral part of our General Website Terms to use our Website (“General Website Terms”).

The Company reserves the right, at its discretion, to change, modify, amend, add or remove portions of this Privacy Policy at any time without notice. We recommend that you review this Privacy Policy periodically to ensure that you are aware of the current privacy practices of the Company. By visiting our Website, you agree to be bound by the terms and conditions of this Privacy Policy (which includes the General Website Terms).

This Privacy Policy shall be construed to be provided in compliance with the Information Technology Act 2000 (“IT Act”) and applicable rules framed thereunder, as amended from time to time, and shall be read with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011 (“SPDI Rules”), as applicable.

COLLECTION OF INFORMATION

1. Definition of Personal Information

In this Privacy Policy, unless the context otherwise requires, “Personal Information” means any information that relates to a natural person which, either directly or indirectly, in combination with other information available or likely to be available with the Company, is capable of identifying such person and shall include the following:

a) Information such as your name, job title, postal address (home and business), telephone number, mobile phone number and email address.
b) Any business information in connection with any project or any contractual relationship with the Company or provided by you voluntarily.
c) Your user ID and password and other security-related information for accessing the Website.
d) Information collected from publicly available resources, public databases and credit rating agencies.
e) Information about any litigation or other legal proceedings against you.
f) Information about your health to understand if you have any disability or require any special assistance.
g) Information provided in your application for any job with the Company like your experience, qualifications, current compensation package and expected compensation package, references etc.
h) Details of all your visits to the Company’s premises.
i) Information to verify your identity which may be required to provide you with the response that you may seek through our ‘contact us’ link.
j) Email communications which may be sent to the Company will be routed through our systems and stored in our systems.
k) Tracking technologies may automatically record information such as domain and host names, geographic location, IP addresses, browser software and operating system types, manner of connecting to the Internet, dates and times of Website access, hardware model, IMEI number, device identifiers, phone number, serial number, mobile country code, mobile network, MAC address, cookies, pixels and device settings.
l) Information which you may provide including your profile photo, profile name etc.
m) Your facial scanning through facial recognition software.
n) Your location through your device’s GPS signal or information about nearby Wi-Fi access points and cell towers when location services are enabled.
o) Other personal data notwithstanding its relevance to the services provided by the Company.
p) Personal data about your membership of a professional or trade association or union, personal health data.


2. Circumstances of Collection

We may collect personal information about you under a number of circumstances including:

(i) When you or your organisation visit, make an enquiry or otherwise interact on the Website.
(ii) Personal meetings and exchanging business cards and contacts.
(iii) When you or your organisation offer to provide services to us.


3. Accuracy of Information

You represent that the information or data you provide from time to time is and shall be correct, current and updated and you have all the rights, permissions and consents to provide such information or data.

Your providing the data/information and the Company’s consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third-party agreement, laws, judgments, orders or decrees.


4. Anonymous Browsing

In general, users can access the Website’s home page and browse some areas without disclosing any Personal Information.


5. Browser & Cookie Tracking

The Company tracks information provided by the visitor’s browser, including the referring URL, browser type and other non-personally identifiable data. This may include installation of cookies and collection of session data.


6. Registration Requirement

We do not have any system to collect Personal Information automatically. To use our services, you must register and provide Personal Information.

Providing Personal Information is optional. However, you will not be able to avail of our services unless you register and provide the required Personal Information.

If any Personal Information of any third party is shared with the Company, you must ensure that you are authorized to disclose that information and that the concerned individual is aware of this Privacy Policy.

USE AND PROCESSING OF DATA / INFORMATION

The information collected by the Company may be used for purposes connected with our business operations, including:

a) Verifying your identity and confirming eligibility to access the Website.
b) Providing requested software solutions and services.
c) Managing business relationships, billing, accounting and maintenance services.
d) Compliance with legal and regulatory obligations.
e) Allowing you to create your profile on our Website (https://www.hikaruline.com/).
f) Analysing and improving services and communications.
g) Securing IT systems and preventing fraud or malicious activities.
h) Monitoring compliance with policies.
i) Regulatory reporting and audits.
j) Enabling vendors and service providers to provide services.
k) Exercising or defending legal rights.
l) Related or ancillary purposes.
m) Publishing submitted reviews on our Website.
n) Handling requests, enquiries and complaints.
o) Assisting you in choosing products and services.
p) Responding to queries and fulfilling requests.
q) Communicating regarding services.
r) Sharing promotional materials and newsletters.
s) Conducting customer satisfaction surveys.
t) Legitimate business purposes.
u) Responding to judicial processes and law enforcement requests.

Processing may also be based on your express consent.

DISCLOSURE AND TRANSFER OF PERSONAL INFORMATION

  • We do not sell or rent Personal Information.

  • We may share Personal Information with partners, associates, service providers and third parties where necessary or appropriate, including for legal compliance, enforcement of terms, fraud prevention, business transfers, legal claims and confidential service processing.

  • Information may be shared in connection with mergers, acquisitions, sale of assets or financing.

  • Your data will be kept confidential to the maximum possible extent.

  • Personal Information will be retained as long as required for business or legal purposes.

SOCIAL MEDIA SHARING FEATURE

You may connect with us through social media platforms. Information shared through such platforms may be linked with the information we already hold about you and may be visible to others depending on your privacy settings.

SECURITY

We have adopted industry-standard security measures to maintain the safety of your Personal Information. Electronic financial transactions are encrypted. Data is stored on secured servers protected by passwords and firewalls.

However, no transmission over the Internet can be guaranteed to be perfectly secure. You accept the inherent risks associated with online data transmission.

GENERAL

  1. Personal Information is primarily stored electronically, though some data may be stored physically.

  2. The Company shall not be responsible for loss, damage or misuse attributable to a Force Majeure Event.

  3. We are not responsible for third-party websites linked from our services.

  4. You have the right to review, access and modify your Personal Information subject to applicable laws.

  5. You may withdraw consent by emailing  app@hikaruline.com Withdrawal will apply prospectively.

  6. You may request deletion of Personal Information by emailing  app@hikaruline.com, subject to legal limitations.

GENERAL

  1. Personal Information is primarily stored electronically, though some data may be stored physically.

  2. The Company shall not be responsible for loss, damage or misuse attributable to a Force Majeure Event.

  3. We are not responsible for third-party websites linked from our services.

  4. You have the right to review, access and modify your Personal Information subject to applicable laws.

  5. You may withdraw consent by emailing  app@hikaruline.com Withdrawal will apply prospectively.

  6. You may request deletion of Personal Information by emailing  app@hikaruline.com subject to legal limitations.

YOUR RIGHTS REGARDING YOUR INFORMATION

For any questions regarding this Privacy Policy or use of your Personal Information, contact:

📧  app@hikaruline.com